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Messaging Privacy Policy

Effective Date: May 18, 2026

Crime Victim Center (“we,” “us,” “our”) respects your privacy and is committed to protecting your
personal information. This Privacy Policy explains how Crime Victim Center collects and uses
information about you when you opt-in to receive SMS messages from us.  
Information We Collect
When you opt-in to receive SMS messages, we collect: 

  •  Your phone number 

  • Consent to send SMS messages 

  • Your email address  

  • Your basic contact information  

  • Your messaging history  

How We Collect Your Information 
We may collect your information directly from you, such as when you complete a form or contact
us or automatically, such as when you interact with our website. 
How We Use Your Information 
We use your information to: 

  • Send you the SMS messages you’ve opted in to receive 

  • Provide updates, promotions, or other relevant content based on your preferences 

  • Choices and Controls 

  • To operate our business  

You can opt out of receiving SMS messages at any time by replying STOP to any message we
send you. You can review our Terms https://www.supportvictims.org/sms-terms-and-conditons
for additional information about the opt-out process. 
To Whom We Disclose Your Information 
We may disclose your information to our affiliated companies; to third party service providers,
business advisors, or consultants who provide services to us; in connection with a merger,
acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by
law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with
third parties or affiliates for marketing or promotional purposes. 
Protection of Information 
We take steps to protect your information against unauthorized use or disclosure.  
Updates 
We may periodically update this privacy policy. If we make material changes that have a
substantive and adverse impact on your privacy, we will provide notice on this website prior to
the change becoming effective. We encourage you to periodically review this page for the latest
information about our privacy practices. 
How to Contact Us  

You can reach us by texting the word HELP for support. You may also contact us directly at 314-
652-3623.

​​Call us:

(314) 652-3623

Phone Hours:

Mon- Fri 8:30 am - 5 pm

Find us: 

539 North Grand Blvd., Suite 400

Saint Louis, Missouri 63103

The Crime Victim Center (CVC) is dedicated to empowering individuals impacted by crime to move from crisis to resilience. 

In person meetings are by appointment only. Call to schedule.

CVC is a 501c3 tax-exempt nonprofit. Our tax ID number is 43-1025252

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Our services are available to everyone, ensuring equal access to advocacy, counseling, and resources regardless of background or circumstances.

© 2013-2026 by Crime Victim Center

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